We’re market leaders in helping insurance and assistance companies manage medical claims. We know that controlling costs is a big issue and our expertise in medical case management means we can help you save on unnecessary medical expenses by ensuring that only the most appropriate and cost-effective treatments are undertaken, in accordance with the policy terms and conditions.

A team of doctors and nurses are available on the phone 24 hours a day to manage medical cases and provide consulting support and advice to assistance companies in dealing with medical claims. All our team members are doctors or nurses so they can evaluate the gravity of a case from the first call and provide first-class medical case management and cost control in conjunction with operational input from assistance company staff. Our advice on managing the claim is always in the best interest of the patient (within the terms of the insurance contract)  but our experience allows us to meet their needs in the most cost-effective manner for you.

Overseas hospitals, for example, can sometimes be motivated by profit and insurance cases are often seen as an easy source of revenue to be taken advantage of. Our medically trained staff, however, are able to limit this behaviour by asking pertinent questions of the doctors to protect the underwriters' interest, whilst at the same time ensuring appropriate medical care for the patient.

To us, effective cost containment means minimising costs without compromising on patient care. Having a pan-European cost containment network means we benefit from negotiated discounts and protocol pricing, the savings of which are passed directly on to you. And, unlike some of our competitors, we don't have any arrangements which mean we're under pressure to direct patients to specific clinics in order to generate additional revenue. The fact that we're totally independent, means we have access to any medical facility in the world, so we can always arrange treatment at the most appropriate place for the patient in the most cost-effective way.

Contact sales@healix.com for more information